SafetyNet Wireless’s Low-Income Plan: Features, Benefits & More

SafetyNet Wireless is a provider of free and subsidized wireless phone plans. Their low-income program provides discounted or free wireless service to individuals who meet certain income requirements or participate in certain government assistance programs [1].

This article will provide an overview of SafetyNet Wireless’s low-income phone plan, including eligibility requirements, plan details like how many minutes/texts/data are included, network coverage, supported devices, the enrollment process, billing/payments, customer support, additional benefits, and how it compares to similar low-income plans from other carriers.

Eligibility Requirements

To qualify for SafetyNet Wireless’s low-income plan, there are two main requirements – meeting income thresholds or participating in certain government assistance programs. According to SafetyNet Wireless’s website,, income thresholds vary by state but are generally around 135-150% of the federal poverty guidelines. For example, in California the income threshold is $17,226 for a single person household.

The other main eligibility factor is participating in certain government assistance programs like Medicaid, Food Stamps (SNAP), Supplemental Security Income (SSI), Federal Public Housing Assistance, Veterans Pension or Survivors Pension benefit, or certain Tribal-specific programs. Per SafetyNet’s site,, being enrolled in any of these programs, even if your income exceeds state thresholds, can still qualify you for SafetyNet’s low-income plan.

Plan Details

SafetyNet Wireless offers low-income customers unlimited talk and text with 4.5GB of monthly data for free. This includes domestic calls and texts, along with international calls to select destinations. Customers get 4G LTE data that can be used for web browsing, email, streaming, and more. The plan also includes unlimited 2G speeds if the 4.5GB high-speed data is used up in a month. Additionally, hotspot capability is included to connect other devices to the SafetyNet Wireless network.

The specifics of the data, talk, and text allowances are as follows according to SafetyNet Wireless’s website:

  • 4.5GB of 4G LTE data
  • Unlimited domestic calls
  • Unlimited domestic texts
  • International calls to select destinations
  • Mobile hotspot capability included

This provides customers with a substantial amount of data and unlimited talk/text to meet their connectivity needs. The mobile hotspot can also allow them to get other devices online when WiFi is not available.

Network Coverage

SafetyNet Wireless provides coverage through partnerships with the major wireless network providers in the United States. Customers can view SafetyNet’s GSM and CDMA coverage maps on their website to determine if there is coverage in their area (

SafetyNet Wireless utilizes both GSM and CDMA networks to maximize coverage reach. The GSM network runs on AT&T and T-Mobile’s networks, while the CDMA network runs on Verizon’s network ( This allows SafetyNet Wireless customers to access voice and 3G data services across a wide coverage area.

For areas outside of SafetyNet’s native coverage, the plan includes nationwide domestic roaming to ensure customers can connect on extended travels within the U.S. International roaming is not included with SafetyNet Wireless plans.

Supported Devices

SafetyNet Wireless offers several new phone options to choose from when signing up, including popular models like the iPhone 8 Plus, Samsung Galaxy S10E, and Google Pixel 4 XL ( You can also bring your own compatible device as long as it is not currently active on another network, though device options are limited to smartphones only – no basic phones or tablets are supported (

When bringing your own device, it must be able to operate on SafetyNet’s network bands and technology. Supported 4G LTE bands include 2, 4, 5, 12, 66, and 71. Compatible technologies include GSM, HSPA+, and VoLTE. Be sure to check that your current device matches these requirements before signing up (

Some of the newest flagship devices like the iPhone 14 or Samsung Galaxy S22 may not be supported initially, so those looking to use the latest models right away may want to choose one of SafetyNet’s offered devices instead. However, the provider does aim to expand device support over time.

Enrollment Process

To apply for SafetyNet Wireless’s Low-Income Plan, you need to visit your nearest SafetyNet Wireless store and bring documentation that proves your eligibility, such as your SNAP benefit card or Medicaid card. You’ll spend around 5-10 minutes with a store representative going over your eligibility documentation and filling out the application form.

Once you’ve submitted your application, SafetyNet Wireless will verify your eligibility, which typically takes 1-2 days. You’ll receive a notification by phone or email once your application is approved. If you applied in-store, you can typically walk out with your free phone, activated service plan, and starter kit that same day.

The whole process from application to activation usually takes less than a week. SafetyNet Wireless aims to make enrolling in the Low-Income Plan quick and seamless so customers can start benefiting from discounted phone and internet services right away.

Billing and Payments

As a Lifeline plan, SafetyNet Wireless provides completely free service to qualified low-income customers. There are no monthly bills or recurring charges. Once enrolled in the program, customers receive their free Lifeline service automatically each month.[1]

The Lifeline service includes a free smartphone with unlimited talk, text, and 4G LTE data. There are no monthly bills, no activation fees, no contracts, and no gimmicks according to SafetyNet Wireless.[1]

Customers do not need to make any payments or manage any billing with SafetyNet Wireless’ Lifeline plans. You receive your allotment of free monthly service automatically after enrolling in the Lifeline program. Your Lifeline benefit travels with you even if you move or change addresses.[2]

While customers do not get monthly bills, they can access their SafetyNet Wireless account online or through the mobile app. Here you can check your current account balance, swap devices, review usage history, make account changes, and more.[1]


Customer Support

SafetyNet Wireless offers customer support through multiple channels. Customers can contact customer service by calling 1-888-224-3213 or 611 from their SafetyNet phone ( Phone support is available 24/7. Customers can also email [email protected] for assistance.

For online account management, SafetyNet Wireless customers can create an account on the company’s website. The online account dashboard allows customers to check their balance, make payments, access billing statements, change plans, and more. Customers can also set up autopay through their online account.

Additional Benefits

In addition to discounted phone and data service, SafetyNet Wireless offers some other benefits to its low-income customers (SafetyNet Wireless). When you first enroll, you can get a free phone, such as an Android smartphone or basic flip phone, to use with your Lifeline service. SafetyNet Wireless also offers a referral program where current customers can refer friends and family to enroll. For each successful referral, the current customer receives 500 free voice minutes added to their plan (SafetyNet Wireless).

SafetyNet Wireless also provides extra perks specifically for seniors through its Lifeline Additional Benefits program. Seniors who enroll can receive a free tablet pre-loaded with apps and content tailored for seniors, including health, brain games, news and entertainment apps. The free senior tablet provides a way for older adults to stay connected and engaged (SafetyNet Wireless).

Comparison to Other Low-Income Plans

SafetyNet Wireless’s low-income plan stacks up well against other discounted phone services aimed at low-income households like Access from AT&T and traditional Lifeline plans.

Compared to Access from AT&T, SafetyNet Wireless provides more data (unlimited vs 15GB) and talk time (unlimited vs 750 minutes). SafetyNet Wireless also provides a free smartphone whereas Access from AT&T requires you to bring your own device. However, Access from AT&T does offer faster 4G LTE speeds compared to 3G from SafetyNet.

Versus regular Lifeline plans, SafetyNet Wireless provides unlimited talk and text without any usage limits. Most Lifeline plans cap usage at 1000 minutes and texts per month. SafetyNet Wireless also provides a free smartphone while Lifeline gives subscribers a basic feature phone. However, some Lifeline providers may offer slightly faster 4G networks than SafetyNet.

Overall, SafetyNet Wireless compares favorably to other low-income wireless plans in terms of value and features included. The unlimited talk and text along with a free smartphone make SafetyNet Wireless an affordable option for eligible low-income households looking for phone service.

Leave a Reply

Your email address will not be published. Required fields are marked *