This Privacy Policy describes how collects, uses, and shares information about you when you visit our website or use our services. This policy applies to information we collect on this website and through any email, text, or other electronic messages between you and this website.

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our services, to communicate with you, or to make our services better. We collect this information from three sources:

  1. Information you provide us directly: We ask for certain information such as your name, email address, phone number, and demographic information when you sign up for a account, use our services, post content, fill out forms, or communicate with us. We may also retain any messages you send through
  2. Information we get from your use of our services: We collect information about your interactions with our services like what pages you visit, the searches you make, and how you use our services. For example we keep track of how you found, areas of our services you visited, frequency and duration of your visits, content you interacted with, and content you shared with others.
  3. Information from third-party sources: We may collect information that other users or third party services provide about you when they share or verify information with us. For example, if you access our services through a third party service or connect your account to a third party service, we may receive information about you from that third party.

The information we collect may include:

  • Contact details such as name, email address, phone number and postal address.
  • Account login details like username and password.
  • Demographic data like gender, age, and location.
  • Preferences you set for our services.
  • Content you provide through our services like messages, posts, comments, search queries, and interactions with others.
  • Network data like IP addresses and cookies.
  • Device data like device IDs, device type, operating system, browser type, app installations, app version, geo-location data, and connection type.
  • Usage data like clicks, views, searches, and time spent on pages or in apps.
  • Information from page tags, pixels, cookies, device identifiers, and similar tools to collect browsing data.
  • Data from third-party partners and services integrated into our services.

How We Use Information

We only use your information where we have a legal basis to do so. This is usually to:

  • Provide you with the services, products or information you asked for.
  • Comply with laws, legal processes or enforceable governmental requests.
  • Detect, prevent or address technical issues.
  • Protect against harm to users or the public.
  • Maintain and improve our services.

We use your information for purposes including:

  • Providing our services – We use your information to carry out our contract with you and provide you with our services or information you request. For example, we use your contact details to communicate with you about our services and we use usage data to operate and personalize our services.
  • Service communications – We use your information to communicate with you about our services and to respond to your inquiries. This includes informing you of changes or updates to our services.
  • Service improvement – We use your information to continually improve our services and develop new offerings. For example, we use usage statistics and feedback to improve our platform and identify new features that may be of interest.
  • Research and development – We may use your information for research and development purposes like creating new product offerings and analyzing how users interact with our services.
  • Marketing communications – With your consent, we may send you marketing emails containing news, updates, offers or promotions related to our services. You can unsubscribe from these at any time.
  • Targeted advertising – With your consent, we may display interest-based ads to you using data like your location, browsing history and demographics. You can opt out of this type of advertising by adjusting your device or browser settings.
  • Security and legal compliance – We use your information to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms, and other harmful activity. We also use it to comply with legal requirements like responding to court orders.

Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We only share it with third parties in the following circumstances:

  • With your consent – We share your information with third parties when you consent to it. For example, if you connect your account with a third party service.
  • With service providers – We share your information with vendors and agents working on our behalf to provide our services. This includes customer support, payment processing, marketing, and security operations. These providers only access and use your information as necessary to perform services for us and maintain contractual confidentiality.
  • To comply with laws – We share your information with law enforcement, government agencies, courts, or authorized third parties when compelled by subpoena, court order, or other legal process. We may also share it when necessary to comply with laws, regulations, or enforceable governmental requests.
  • To address emergencies – We share information with others if we believe it’s necessary to prevent imminent and serious bodily harm to a person.
  • For business transfers – If we are involved in a merger, acquisition, or sale of assets, we will continue to ensure your information is protected and notify you before any transfer. The acquiring entity will assume the rights and obligations in this Privacy Policy.
  • With affiliates – We may share information with current or future corporate subsidiaries and affiliates for research, marketing, and other purposes in line with this policy.
  • With your direction – We share your information with third parties when you ask us to do so. For example, if you authorize a third party application or website to access your account.

We do not share your personal information with third parties for their own marketing purposes without your consent.

Data Security

We employ measures designed to protect your information against loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These include firewalls, data encryption, physical access controls to our data centers, and site authentication and authorization. We also enforce physical access controls to buildings and files. Our services are audited regularly for PCI DSS compliance.

However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized access of information provided to us. You are also responsible for securing your password and other account credentials.

Children’s Privacy

Our services are restricted to users 13 years of age or older. We do not knowingly collect personal information from children under 13 without parental consent. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. Contact us if you believe we have mistakenly collected personal information from a child under 13.

Retention of Personal Information

We store your personal information only as long as reasonably necessary for legal, operational and other legitimate business purposes. We periodically review our data to determine if retention periods remain appropriate. When your personal information is no longer needed, we securely delete or destroy it.

Advertising and Online Tracking

We participate in interest-based advertising and online tracking. This includes:

Remarketing – We advertise our services across the internet and use remarketing and similar tools to display interest-based ads to you. Third party vendors, including Google and Facebook, display our ads to you on websites across the internet based on your past interactions with us. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Analytics – We use Google Analytics, Mixpanel and other analytics providers to analyze usage and traffic data to improve our services and your experience. You can prevent Google Analytics from recognizing you through cookie settings.

Third party tracking – We participate in behavior-based advertising and use third party tracking tools like pixels and tags to display interest-based ads to you across the internet. You can control the collection and use of your data for interest based advertising from participating companies through an opt out tool from the Network Advertising Initiative. Or you can opt out by adjusting cookie privacy settings in your browser.

Third Party Sites and Services

We are not responsible for the privacy practices or content of third party sites and services integrated into our services or linked to from our services. Read the privacy policy of each third party site or service you visit to understand their data practices.

International Data Transfers

We are a global service and share information globally. We transfer, process and store your information outside your country of residence to wherever we or our third party service providers operate for purposes of providing you our services. Whenever we transfer information we take steps to protect it through data transfer agreements and other legal mechanisms.

Changes to this Privacy Policy

We may occasionally update this Privacy Policy to comply with legal requirements or reflect changes to our data practices. If we make significant changes, we will notify you through email or an announcement on our services prior to the changes taking effect. We encourage you to periodically review this page for the latest on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at HELP @

California Privacy Rights

If you reside in California, you have certain privacy rights with respect to your personal information under the California Consumer Privacy Act (CCPA).

Right to Know and Access

You have the right to request that Blivvi discloses what personal information it collects, uses, discloses, and sells. You may request the specific pieces of information we have about you.

Right to Delete

You have the right to request that Blivvi delete your personal information, subject to certain exceptions.

Right to Non-Discrimination

You have the right to not be discriminated against for exercising your CCPA rights. We will not discriminate against you if you choose to exercise your privacy rights.

Authorized Agent

You may designate an authorized agent to make privacy rights requests on your behalf. We require verification that the agent is authorized to act on your behalf before fulfilling the request.

Verifying Requests

All CCPA requests must be verified before responding to and fulfilling the request. We verify requests by matching information provided in the request with information maintained by us about you. You are not required to create an account to make CCPA requests. If we cannot adequately verify the request, we will notify you and ask for additional verifying information.

Sensitive Personal Information

We do not collect or process sensitive personal information such as social security numbers, driver’s license numbers or state ID card numbers, financial account numbers, physical or mental health condition, or precise geolocation information.

Exercising Your Rights

To exercise any of the above rights, please contact us at [email protected] or at the mailing address provided in this privacy policy. We will confirm receipt of your request within 10 days and provide information about how we will verify and process the request. We endeavor to respond to all valid requests within 45 days pursuant to CCPA requirements. If we require additional time, we will explain how much time is needed and why.

GDPR Disclosures for Individuals in Europe

If you reside in a country in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain privacy rights and protections under the law regarding the processing of your personal data. This section outlines additional disclosures required under the EU General Data Protection Regulation (GDPR) and Swiss data protection law.

Legal Basis for Processing Personal Data

If you are an individual in the EEA, UK, or Switzerland, our legal basis for collecting and using personal data will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where:

Legal Basis for Processing Personal Data (continued)

    • We need the personal data to perform a contract with you;
    • The processing is in our legitimate interest and does not override your rights and interests;
    • We have your consent to do so;
    • We need to process your personal data to comply with a legal obligation; or
    • We need to process the personal data to protect vital interests.

If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as the possible consequences if you do not provide your personal data).

Similarly, if we collect and use your personal data in reliance on our legitimate interests and those interests are not obvious from the context, we will let you know what they are at the relevant time.

If we intend to further process your personal data for a purpose other than that for which we collected the personal data, we will provide you with information regarding that purpose before processing begins.

Sensitive Personal Data

We do not seek to collect or otherwise process your sensitive personal data, such as data concerning health, race, religion, political opinions, or philosophical beliefs, without your explicit consent.

International Data Transfers

If you are located in the EEA, UK or Switzerland, please be aware that information we collect may be transferred to and stored on servers located outside your region, such as in the United States. We utilize standard contract clauses as a safeguard for transferring the personal data we collect in the EEA, UK and Switzerland.

Your Privacy Rights and Choices

If you reside in the EEA, UK or Switzerland, you have the following privacy rights:

  • You can object to processing of your personal data.
  • You can ask us to restrict processing of your personal data.
  • You can request portability of the personal data you provided to us.
  • You can opt-out of any consent-based processing of your personal data.
  • You have the right of access and confirmation of your personal data.
  • You have the right to rectification of your personal data.
  • You have the right to erasure of your personal data.
  • You have the right to lodge a complaint with the applicable supervisory authority.

You may submit these requests by contacting us using the contact information provided below. When contacting us with such a request, please provide your name, email address, mailing address, and specific request. We may request additional information from you to verify your identity and for security purposes before disclosing or modifying any personal data.

We will promptly acknowledge receipt of your request and provide information about how we will process your request. We will respond to your request within the time limits prescribed by applicable law, generally within one month from receipt of your request. We may extend the response time for complex or numerous requests as permitted by law. We will notify you of any such extensions.