How to Update My Contact Information With Qlink Wireless?

It is important to keep your contact information up-to-date with Qlink Wireless so you don’t miss any important notifications about your account or service. Qlink uses the phone number, email, and mailing address tied to your account to send you billing information, data usage alerts, renewal reminders, and other timely updates. With an out-of-date contact profile, you risk missing notices about account changes, overages, or other issues that require your immediate attention. Keeping current contact details on file ensures you receive Qlink’s communications so you can stay informed about your account status and take any necessary actions.

According to Qlink’s support site, contact information like your phone number is also used if you need to call Qlink customer service for help. With updated info, Qlink can quickly pull up your account and provide better support. Overall, maintaining updated contact information with your cell phone provider is always important for staying connected on critical account notifications, updates, and customer service assistance.

Sign In to Your Qlink Account

To update your contact information with Qlink Wireless, you first need to sign in to your Qlink account. Go to the Qlink Wireless website at and click on the “Sign In” link at the top right of the page. This will take you to the Qlink login page.

On the login page, enter your Qlink Wireless username and password and click the “Login” button to sign in. If you’ve forgotten your username or password, you can click the “Forgot Password?” link to reset it.

Once signed in, you will be taken to your Qlink account dashboard. From here, you can navigate to the account settings page to update your contact information.

Navigate to Account Settings

To update your contact information in Qlink Wireless, you first need to navigate to your account settings page. Here are the steps:

1. After logging into your Qlink Wireless account, locate and click on the “Account” or “Profile” link, usually found in the top navigation bar or user menu. This will take you to your account overview page.

2. On the account overview page, look for a section or menu titled “Account Settings”, “Profile Settings”, or something similar. There should be a link to manage your personal details and contact information.

3. Click this “Account Settings” or “Profile Settings” link. This will open your account details page where you can view and edit your contact information.

For example, on the Qlink Wireless website, you would click on the “My Profile” link after logging in, and then click “Update Profile” on the next page to access your contact details. The Qlink Wireless mobile app also has an “Account Settings” section where you can update your profile.

Knowing how to locate your account settings makes it easy to quickly access and update your personal contact information with Qlink Wireless whenever needed.

Find Contact Information Section

To access and edit your contact information with QLink Wireless, you first need to navigate to the Account Settings page in your account. Here you will find a section usually labeled “Contact Info” or something similar where your current contact details like phone number, email address, and mailing address will be displayed.

According to QLink Wireless’ support page, you can access your Account Settings by logging into your online account portal. Once logged in, look in your account menus for options like “My Account” or “Account Settings.” There should be a clearly labeled section for updating your personal contact details.

If you are having trouble locating the correct section, you can also contact QLink Wireless customer support for assistance finding and updating your contact information. Their contact page provides phone numbers and options to reach out to their team for help accessing any part of your account.

Edit Contact Details

Once you are signed into your QLink account and in the account settings menu, you will see your contact details including phone number, email, and address. To update your phone number, click on the phone number field and enter the new phone number you want to use. The phone number must be entered in a valid format without dashes or spaces. According to QLink’s support page, changing your phone number will delete any existing voicemails associated with your previous number (

To change your email address, click on the email field and enter your new email. You can also contact QLink directly to request an email change, as noted on their help page (

For updating your address, click on the address field and enter your new address information including street, city, state, and ZIP code. QLink requests customers update their address within 30 days of moving to avoid any service interruptions, according to their moving FAQ (

Save Changes

Once you have finished editing your contact details in the Contact Information section, the next step is to save the changes. Look for a “Save” or “Submit” button at the bottom of the page or section. This button allows you to commit the changes you just made to your Qlink account.

For example, the Qlink User Guide states: “Your changes are saved to the contact entry. Note: To select a type of phone number from the menu, tap the label immediately to the left of the phone number field.” 1 This indicates you can save contact changes directly within your Qlink phone device.

Click or tap the “Save” or similar button after entering your edits. This will finalize the changes and update your account details with Qlink Wireless. Expect a confirmation message indicating your contact information was successfully updated.

Confirm Updated Details

After saving your changes in the Contact Information section, it’s important to confirm that the updates were properly saved. You can do this by logging out of your Qlink account and then logging back in. When you log back in, check your Contact Information section again to validate your new details are appearing.

For example, if you changed your phone number, verify that the new phone number is now showing in your account profile. If you updated your email address, try resetting your password using the newly input email to confirm it was updated in the system.

You can also try calling or emailing Qlink’s customer support team and confirm they have your latest contact details on file. Provide your name and account information, and have them read back your updated email address and phone number.

Taking these steps to confirm your new details are correctly showing in your Qlink profile ensures you will receive important communications going forward. It also prevents issues if you need to recover access to your account in the future.

Update Account Password

After updating your contact information in your Q Link Wireless account, it is highly recommended to also change your account password as a security best practice.

According to Q Link support, you can reset your account password by logging into your account online and selecting “Change Password” under “My Q Link” on the right-hand side. You will then be prompted to create a new password. Refer to the Q Link support article How do I reset my password? for step-by-step instructions.

You can also reset your password by visiting the Q Link reset password page here and entering the email address associated with your account. You will receive an email with instructions to create a new password.

After updating your contact details, changing your password is an important step to ensure your account remains secure with up-to-date login credentials.

Notify Contacts

Once you have updated your contact information in your QLink account, it is important to notify your key contacts about the changes so they have your most up-to-date contact details. This prevents miscommunication or lost messages if they try to reach your old number or email address.

Make a list of your most important contacts that need to know about the changes. This may include close friends and family, business contacts, doctors offices, schools, and others that regularly need to reach you. You may want to flag VIP contacts in your address book that absolutely need the new details.

For email contacts, send out a short email letting them know you have updated your contact information. Ask them to update your details in their address book or CRM system. For phone contacts, give them a quick call to provide your new number and let them know any old numbers will no longer work.

According to contact management best practices from Big Contacts, “Analyze profiles to identify potential influencers, brand advocates, or key decision-makers within your contact base. Stay updated with changes to maximize future outreach efficiency.”[1]

Taking a proactive approach to notify your important contacts ensures a smooth transition to your new contact details. This avoids missed communications and maintains strong relationships.

[1] “10 Contact Management Best Practices to Boost Productivity” from Big Contacts (October 2022):


To summarize the key steps for updating contact information with Qlink Wireless:

First, sign in to your Qlink account online or through the mobile app. Then, navigate to the account settings or profile page. Locate the section for updating your contact details, which may include phone number, email, and physical address. Carefully edit your information, double checking that it is correct.

Once finished, be sure to save your changes and confirm the details have updated within your account. You may also want to update your account password at this time for security. Afterwards, notify any relevant contacts, services, and businesses that your new contact information has changed.

Following these simple steps will ensure your Qlink Wireless account has your most up-to-date contact information. This will prevent you from missing any important account notices, updates or correspondence from Qlink. Keeping your details current is key for staying connected through your wireless service.

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